FTC Republicans Sue Uber for Actions in Rule They Rejected

[Passages]

The ‘click-to-cancel’ rule prohibits making it hard to end a subscription. Republicans voted against that rule, then sued Uber for exactly that conduct.

by David Dayen
April 22, 2025

As things stand, the Federal Trade Commission’s ‘click-to-cancel’ rule will go into effect on May 14. Passed during the Biden administration when Lina Khan was chair, the rule requires companies that offer subscriptions to make it as easy to cancel as it is to sign up. Though trade groups for internet, cable, and other businesses tried to overturn the rule in federal court, it has so far survived these efforts.

The vote to finalize the click-to-cancel rule was 3-2; Republicans Andrew Ferguson and Melissa Holyoak voted against it. Yet on Monday, those same commissioners voted to sue Uber over allegations that, if true, are demonstrable violations of that same click-to-cancel rule.

“Uber not only deceived consumers about their subscriptions, but also made it unreasonably difficult for customers to cancel,” Ferguson said in a statement, citing a byzantine process for canceling Uber One, a subscription-based service for frequent Uber users that offers discounts on rides and food deliveries. In certain circumstances, it can take as many as 23 screens and 32 actions to actually cancel Uber One, according to the lawsuit.

Uber denied to The Wall Street Journal that it is difficult to cancel the Uber One subscription.
https://prospect.org/justice/2025-04-22-ftc-republicans-sue-uber-for-actions-in-rule-they-rejected/

More winning for America.

[marble falls]

1. You're just confused. How could they have had cause to sue if Uber had been following that ...

... law if they hadn't killed it? No damage, no cause. No damage, no cause - no settlement or award. They all seem out there to get paid. Just get in the middle.