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In reply to the discussion: Outrage Grows as Delta to Price Tickets Based on What AI Thinks You'll Pay [View all]Marthe48
(21,405 posts)My last travel was a couple of years ago, to Maine, the first week of July. I had all of my flights arranged (I do like it when the kids do that for me) But AA wouldn't confirm my seat from Charlotte to Bangor. When my shuttle landed, my daughter had arranged for a wheel chair for me, and the guy who wheeled it drove like he was on I-95, so I got to the gate in plenty of time, but my seat was still not confirmed. Several people were waiting at the desk to get their seats confirmed, so I hovered there, too. No one was at the desk, and with the boarding time getting closer, we were getting antsy. A flight attendant came to the gate and sat down with her lunch. One of the other people in line started talking to her and wondered how they could get their flight confirmed. The attendant said that AA purposely overbooked (at least that flight) because they knew at least half the people wouldn't get from the shuttle gate to the next gate. I got on the plane, but I thought it sucked that there was so much suspense waiting, and the company did it on purpose.
I'm retired, with a flexible schedule. I think any travel would be harder if you have to be at an airport, or a gate, at a certain time.
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