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barbtries

(30,767 posts)

5. bots.

Reply to MIButterfly (Original post)

Wed Aug 27, 2025, 02:29 PM

Aug 27

the scourge of the 21st century.

i often end up yelling at the bot.

customer service!

Human! I need to speak to a human!

Let me talk to a person

believe it or not, sometimes they understand and the bot says, okay. I think you want to speak with a representative. Is that correct? Say "yes" or press ONE.

frustrates the holy shit out of me. maybe some day someone will do the math and we'll know exactly how much of out time has been wasted chasing after fucking BOTS.

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MIButterfly

11 replies

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Highlight:

Customer service my ass. [View all] MIButterfly Aug 27 OP

Obviously, you should tip more. Sneederbunk Aug 27 #1

You forgot they disconnect you 20 minutes into the call unblock Aug 27 #2

definitely part of the plan. barbtries Aug 27 #6

Insurance companies have been doing this with providers for decades. Irish_Dem Aug 27 #3

"Customer service call centers" are not designed to serve the customer. Midnight Writer Aug 27 #4

'Better living through technology' Oeditpus Rex Aug 27 #8

Actually, today it was Build-a-Bear, but it pertains to any business that I've tried to call MIButterfly Aug 27 #9

bots. barbtries Aug 27 #5

Another wrinkle to all this: thucythucy Aug 27 #7

This is 100% due to economic concentration OrwellwasRight Aug 27 #10

Ah yes...PayPal, the founder of which is none other than Peter Thiel, Totally Tunsie Aug 28 #11