Customer service my ass.

[Oeditpus Rex]

8. 'Better living through technology'

"Better living" for the bosses, not for you, and not for the people working the phones at the call centers, often in India or wherever. (At least they're employed, vut I can't imagine many shittier jobs. Their turnover is staggering because they quickly get sick of being yelled at for stuff over which they have zero control.)

The OP didn't say what type of business frustrated them, but I'd guess it's almost certainly a for-big-profit one.The only automated answering systems I've dealt with in many years are my PCP's office and my pharmacy, and I've had no real complaints about either except for that one guy at the clinic who runs his words together. I don't even bother with consumer "help" lines because I learned long ago they're rarely of any help.