Waiting for prior authorization almost killed me

[Orrex]

8. I had some impolite words for the agent who gave me that answer

Their argument, in brief, was that they wouldn't pay if the scan were deemed unjustified (by a negative diagnosis).

Of course, there was no way to know the diagnosis before the scan, so...

It's such a cruel system. Thankfully our situation worked out ok, and they wound up covering the cost, but how many millions don't fare so well? How many people simply avoid treatment or diagnostic procedures due to cost or the uncertainties of cost?

We all have those stories!


More recently, I had to do a 24-hour pee test, for which they provided a special jug.

$450 later I learned that they gave me the wrong jug, treated with different chemicals, so they weren't able to run most of the intended tests.

"No problem," they said. "We'll provide another jug."

And bill me another $450? Fuck you very much.