so that employees don't grab the wrong container by mistake are critical. Also how well workers are trained and whether they're given adequate time and resources to perform essential duties- particularly in highly rated residences like this center. - What a tragedy.
I've seen articles about reduced training requirements for new hires in these centers to allow mgmt. to employ less qualified workers who can be paid less. Hiring cheaper labor is utilized by many of the corporations that own the residences. Workers are paid so little that they often have to work a hectic schedule of several job and shifts, rushing from one place to another. All to barely get by financially.
When Covid finally started to be viewed as a serious public health issue, lobbyists for the residential care industry quickly acted to push through legislation permitting hiring workers who hadn't completed the required number of training courses (and could be paid less). The rising number of Covid patients then and the need for more care workers was all cover for the move I think.